Shipping

Free Shipping for U.S order over $50 and International Order over $100!

Shipping Policy

Thank you for shopping at onizumi! We are excited to offer you high-quality products featuring captivating ukiyo-e designs. To ensure a smooth and satisfactory shopping experience, please take note of our shipping policy:

Processing Time:

  • All orders are processed and produced within 0-3 business days.

Shipping Options:

  • We offer standard shipping for domestic and international orders.
  • Priority shipping options are available for faster delivery.
  • Shipping rates may vary based on the destination and chosen shipping method.

Shipping Times:

  • Domestic US Orders: Estimated delivery time is 2-5 business days.
  • International Orders: Estimated delivery time is 5-15 business days depending on where you live.
  • Please note that delivery times may vary due to factors beyond our control, such as customs delays.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking details.
  • Please use the provided tracking information to monitor your order's delivery status.

Shipping Address:

  • Please ensure the accuracy of your shipping address during checkout.
  • We are not responsible for delays or misdeliveries caused by inaccurate address information.

Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's regulations.

Order Issues:

  • If you encounter any issues with your order, please contact our customer support team at support@onizumi.com within 30 days of receiving your order.

Lost or Damaged Items:

  • In the rare event of lost or damaged items during shipping, please contact us immediately so we can assist you in resolving the issue.

Delivery to P.O. Boxes:

  • We are unable to ship to P.O. boxes. Please provide a valid street address for delivery.

Shipping Restrictions:

  • We reserve the right to cancel orders to countries with restricted shipping or export regulations.

Please Note:

  • Due to unforeseen circumstances such as extreme weather conditions or global events, shipping delays may occur. We appreciate your understanding in such cases.