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  • 24/7 CUSTOMER CARE

    Our team of specialists are always ready to answer any questions or concerns you have.

  • FREE SHIPPING

    100% Free shipping within the U.S. Reduced shipping rates for international.

  • EASY RETURNS

    Not satisfied with your order? We'll take it back or offer a replacement without the extra hassle.

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FAQs

How long does shipping take?

Generally shipping inside the United States is pretty fast! It takes about 2-5 days depending on how far you are located.

Shipping to Canada takes a little longer ranging from 5-10 days depending on the shipper.

If there are issues with the shipping, please let us know!

How do I return my order if I want to?

Simply reach out to support@onizumi.com to initiate the return process! And as long as you still qualify with our 30 day return policy, you can get your refund.

We will give you instructions to send the package to our office then once it is received you will be refunded your purchase amount

How do I determine my size

We have a very convenient size chart on each of our product pages for you to refer to!

How do I track my order?

Please refer to our TRACK YOUR ORDER link in the header!

Can I change or cancel my order after it's been placed?

You can change or cancel it within 4 hours of ordering. Our production and fulfillment time is very fast so if you need to change or cancel, do it quickly!