Shipping
Free Shipping for U.S order over $50 and International Order over $100!
Shipping Policy
Thank you for shopping at onizumi! We are excited to offer you high-quality products featuring captivating ukiyo-e designs. To ensure a smooth and satisfactory shopping experience, please take note of our shipping policy:
Processing Time:
- All orders are processed and produced within 0-3 business days.
Shipping Options:
- We offer standard shipping for domestic and international orders.
- Priority shipping options are available for faster delivery.
- Shipping rates may vary based on the destination and chosen shipping method.
Shipping Times:
- Domestic US Orders: Estimated delivery time is 2-5 business days.
- International Orders: Estimated delivery time is 5-15 business days depending on where you live.
- Please note that delivery times may vary due to factors beyond our control, such as customs delays.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with tracking details.
- Please use the provided tracking information to monitor your order's delivery status.
Shipping Address:
- Please ensure the accuracy of your shipping address during checkout.
- We are not responsible for delays or misdeliveries caused by inaccurate address information.
Customs and Duties:
- International customers are responsible for any customs duties, taxes, or fees imposed by their country's regulations.
Order Issues:
- If you encounter any issues with your order, please contact our customer support team at support@onizumi.com within 30 days of receiving your order.
Lost or Damaged Items:
- In the rare event of lost or damaged items during shipping, please contact us immediately so we can assist you in resolving the issue.
Delivery to P.O. Boxes:
- We are unable to ship to P.O. boxes. Please provide a valid street address for delivery.
Shipping Restrictions:
- We reserve the right to cancel orders to countries with restricted shipping or export regulations.
Please Note:
- Due to unforeseen circumstances such as extreme weather conditions or global events, shipping delays may occur. We appreciate your understanding in such cases.